Delivery and Returns
Delivery Information
Standard Shipping: $12.95 or free for orders over $75.
Direct Freight: $12.95 flat rate.
Orders containing a Liquid Fragrance Diffuser or Room and Linen Spray are not eligible for Free or Express
Shipping and will be shipped via Direct Freight.
Express Shipping: $15.95 flat rate.
Orders containing EDPs over 5mL, Room and Linen Sprays or Liquid Fragrance Diffusers are not eligible for Express Shipping.
Circa aims to dispatch orders within two business days. Delivery timeframes below are calculated from the dispatch date.
Please note: During peak promotional periods this may take up to 5 business days.
Standard Shipping Times
| NSW & ACT | 2-5 business days |
| QLD & VIC | 3-7 business days |
| SA | 3-7 business days |
| TAS | 3-12 business days* |
| NT | 10-15 business days |
| WA | 10-15 business days |
Please note:
- Orders containing Fragrance Diffusers or Room and Linen Spray may experience an additional day for delivery due to Direct Freight.
- Orders via Direct Freight do not require a signature on arrival.
- Please ensure your address is accurate. Circa will allow for 1 x redelivery attempt. If this is not successful, you will be contacted for either a new address or a refund minus the delivery fee.
We do not ship via Direct Freight to the below postcodes;
[post_codes]
Express Shipping Times
| NSW & ACT | 2-5 business days |
| QLD & VIC | 3-7 business days |
| SA | 3-7 business days |
| TAS | 3-12 business days* |
| NT | 10-15 business days |
| WA | 10-15 business days |
Please note: Express Shipping is not available for Liquid Fragrance Diffusers, Room and Linen Sprays or EDPs over 5mL.
RETURNS
Returns are accepted within 30 days of dispatch for unopened, unused, and resalable products. Return shipping costs are at the customer's expense. Email help@circa.com.au for inquiries.
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