Warehouse Closure Dates:
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To give our team a well-deserved break over the holidays, our warehouse will be on reduced hours. Orders may take 3-4 days longer to dispatch from our warehouse. We'll be back to our regular operations starting January 8th.
Tracking Your Delivery:
- Once your item has been shipped, you'll receive an email from us containing your tracking details. If you don't see it, please check your junk mail. If you need assistance regarding the status of your order, you can contact us.
Express Shipping Duration:
- Express Shipping typically takes 1-3 business days for delivery, based on your location.
- Orders placed before 9:30 am AEDT are shipped on the same day. Orders after this time will be shipped the following business day. Late Friday and weekend orders are shipped on Monday.
- Please note: Orders with Fragrance Diffusers cannot be sent via Express Post.
- Delivery times are estimates only. CIRCA is not responsible for losses due to delivery delays. Delays may occur due to unforeseen issues with AusPost or Direct Freight beyond our control. For current delivery information, check the AusPost website for Christmas sending dates here.
Standard Shipping Duration:
- Standard Shipping generally takes 2-7 business days, depending on your location in Australia.
- For a more accurate estimate, visit the Australia Post website and enter '2116' (Rydalmere) in the 'From' field. Note that orders with Fragrance Diffusers may take an extra day as they're delivered via Direct Freight couriers.
- Delivery times are estimates only. CIRCA is not liable for losses due to delivery delays. Unforeseen issues with AusPost or Direct Freight may cause longer delivery times beyond our control. Refer to the AusPost website for Christmas sending dates here.